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Privacy Policy

At Learnnet, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and the Dutch Algemene Verordening Gegevensbescherming (AVG).

1. Data Collection

We collect only the necessary information to provide you with our services. This includes:

  • Personal information (e.g., name, email address) provided during registration.
  • Payment details processed securely through trusted payment gateways.
  • Usage data (e.g., course progress, login activity) to improve your learning experience.

2. How We Use Your Data

Your data is used for the following purposes:

  • To create and manage your account.
  • To process payments and issue invoices.
  • To provide access to courses and track progress.
  • To communicate updates, notifications, and support.
  • To analyze platform usage for improvement.

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Security

We implement strict security measures to protect your data, including:

  • Encrypted connections (SSL) for all transactions and communications.
  • Regular system updates to address potential vulnerabilities.
  • Role-based access control to restrict unauthorized access.

4. Your Rights

Under GDPR/AVG, you have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data (subject to legal and operational constraints).
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Objection: Object to the processing of your data for specific purposes.

To exercise your rights, please contact our Privacy Team at [support email address].

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Unused accounts and associated data are periodically reviewed and securely deleted.

6. Third-Party Processors

We work with trusted third-party services (e.g., payment processors) that comply with GDPR/AVG standards to ensure your data is handled securely.

7. Cookies and Tracking

Our platform uses cookies to enhance your user experience. You can manage cookie preferences in your browser settings. For more details, refer to our Cookie Policy.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you directly.

9. Contact Us

For questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]

We are committed to ensuring your privacy and security while using Learnnet.