Guided Study
Business English
Overview
This course is ideal for professionals at a B2+ level or higher who want to improve their ability to communicate effectively in English within a business environment. It is suitable for individuals working in diverse industries who need to develop their skills in areas such as meetings, presentations, emails, and negotiations.
What You’ll Learn
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Business Communication Essentials: Learn the fundamental skills needed to communicate in business settings, including making presentations, participating in meetings, and handling phone calls.
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Professional Email Writing: Master the art of writing clear, concise, and polite emails for various business scenarios.
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Negotiation and Persuasion: Improve your skills in negotiating deals and persuading others, using appropriate vocabulary and tone.
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Vocabulary Building: Expand your vocabulary to cover general business topics such as management, finance, marketing, and operations.
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Cultural Awareness: Learn how to adapt your communication style to work effectively with people from different cultural backgrounds.
Untits
Introducing Yourself and Your Company
Learn how to introduce yourself and your company professionally in English. This unit focuses on crafting concise, confident, and engaging self-presentations tailored to business contexts. Build rapport quickly and make lasting impressions in meetings, networking events, or client interactions.
Telephoning in English
Master the art of effective phone communication in English. This unit covers essential phrases, etiquette, and techniques for professional telephone conversations, including leaving messages, handling inquiries, and managing conference calls.
Meetings in English
Enhance your ability to participate in and lead meetings. This unit focuses on key phrases, structures, and strategies to articulate ideas clearly, make contributions effectively, and manage discussions confidently in English.
Meetings Across Cultures
Explore the dynamics of multicultural meetings and learn how to adapt your communication style. This unit covers cultural awareness, effective listening, and strategies for fostering understanding and collaboration in diverse professional environments.
Emailing in English
Develop the skills to write professional and impactful emails. This unit focuses on structuring messages, maintaining appropriate tone, and crafting clear, concise communication for various business scenarios, from inquiries to formal reports.
Presenting a Convincing Argument
Learn to construct and deliver persuasive arguments in English. This unit focuses on organizing your thoughts, using compelling evidence, and engaging your audience to present ideas convincingly.
Presenting in English
Develop confidence and clarity in delivering presentations. This unit covers structuring your presentation, using visual aids effectively, and refining vocal delivery and body language to leave a lasting impression.
Human Resources
Explore essential HR vocabulary and communication skills for recruitment, policies, and employee relations.
Sales and Marketing
Learn terminology and techniques to discuss strategies, promotions, and market analysis effectively.
Customer Service
Focus on communication strategies for addressing customer needs, complaints, and inquiries.
Writing Reports and Proposals
Learn to write clear, structured, and persuasive reports and proposals. This unit focuses on effective formatting, appropriate tone, and delivering key messages tailored to your audience.
Managing Projects
Master the language of project management in English. This unit covers planning, resource allocation, and communication strategies to ensure successful collaboration and execution of projects.
Negotiating
Develop essential negotiation skills for professional contexts. This unit teaches key phrases, tactics, and strategies to navigate negotiations effectively and achieve mutually beneficial outcomes.
Business Grammar
Refine your grammar skills to ensure error-free communication. This unit focuses on common challenges in business English, helping you write and speak with accuracy and professionalism.
Presentation Assignment and End of Course Test
Deliver a final presentation and complete the course assessment. This unit tests your mastery of the skills learned, allowing you to showcase your progress and earn your course certificate.
Summary
This comprehensive Business English course equips professionals with essential language skills for the workplace, covering topics like introductions, telephoning, emailing, meetings, and presentations. It addresses key areas such as Human Resources, Sales and Marketing, Customer Service, and Project Management, while refining advanced skills in report writing, negotiation, and business grammar. Interactive sessions with a trainer provide personalized guidance, culminating in a final presentation and assessment to showcase learners’ progress.
In addition to the self-paced study, you’ll engage in three personalized trainer sessions: after Units 1–5, Units 6–10, and a final session to deliver a presentation. These sessions provide targeted feedback and practical guidance to reinforce learning.
The course culminates with a presentation assignment and an end-of-course test, showcasing your mastery of the skills. Upon successful completion of all units and sessions, you’ll earn a certificate, proving your competence in financial English communication.